Facilitation/Coaching is...

• An effective coach has the experience, supporting beliefs and values, knowledge and process skills to enable groups to work
  cooperatively and effectively.

• A moment by moment process with shared expectations, which helps people move from where they are to where they want to be.

• Not the same as training. For example, a coach does not prescribe pre-conceived methods or solutions but rather works with the
  participant to realise the best they can be.

Various business coaching methods include:

• Designing and delivering relevant practical exercises for participants. Exercises can be work related or non-specific, however BSC's
  learning is always easily implemented and relevant to the participants' business environment and course objective.

• Overt and covert questioning (self discovery bears ownership and responsibility for the results).

• Creating a safe envirnoment in order to encourage guided discussion and debate within a group.